Buy HUAWEI MATE 20X 5G DUAL SIM 8GB/256GB Emerald Green - Factory Unlocked (Global)

Powered by the Balong 5000, HUAWEI's first 7nm multi-mode 5G chipset with the Kirin 980, HUAWEI Mate 20 X (5G) is now ushering in the 5G mobile world and setting the industry’s benchmark with our ubiquitous technology. Grab your key to the 5G era.

Now and the Future

The Balong 5000 provides industry-leading 5G speeds and supports both NSA and SA (Non-Standalone and Standalone) architecture1 for a smooth transition of the evolving 5G network. The high-speed mobile experience revolution is happening in your hand.

 HUAWEI Mate 20 X 5G speed

Space to Explore

Lose yourself in our state-of-the-art 7.2" OLED screen. Designed for a truly immersive experience, ambitious gamers and entertainment bingers can dive into their own world.

 HUAWEI Mate 20 X 5G oled screen

Power You Up

Seize the day with the large 4200 mAh battery and refuel power in mere minutes with the TÜV Safety Certified 40 W HUAWEI SuperCharge. Keep the energy for work and fun.

Ready, Set, Go!

Be ready for every scenario with this powerful Leica Triple Camera. The 40 MP main RGB camera captures great details, while the 8 MP camera with telephoto lens will focus on your distant shots and the 20 MP camera with Leica Ultra Wide Angle Lens is perfect for the landscape photos, grouphies and macro shots.

HUAWEI Mate 20 X 5G leica triple camera

Real Pen Pal

Use the HUAWEI M-Pen4 to activate the Memo app directly from the lock screen, its 4096 high level pressure sensitivity provides a feeling of natural penmanship to let your ideas flow.

Warranty

Standard Warranty Period:

30 Days for devices including Smartphones and Tablets.
90 Days for audio/video products including speakers, headphones, headsets, cameras.
60 Days for wearables and smart gadgets including smart watches, fitness trackers and gadgets.

Warranty period take effects from the date when the shipping invoice is issued.

Standard Warranty:
PDAPlaza provides a 30 Days repair warranty for devices (accessories including batteries do not carry any warranty). The terms and conditions for a standard 30 Days warranty are as follows:

If the goods are found to be faulty within 7 days, customers are entitled for either a full refund or replacement. Any item may be returned for any reason within 7 days from the date of dispatch. If you want to return the goods which are NON-DEFECTIVE within the 7 days period, please note that the returns should be in AS NEW CONDITION with FULL PACKING and DOCUMENTATION. If the goods are not in AS NEW condition or missing any packaging or damaged packaging, we reserve the right to refuse refund or a restocking fee of up to 25% will be charged depending on the condition of the returned goods. Delivery costs will not be refunded. To return the goods, please contact our Customer Service to request an RMA and follow the instructions to authorise the return of goods. Please refer to the Returns section below for details.

If the goods are found to be faulty after 7 days and within 1 month of purchase, the customer can send the faulty goods to our office, together with relevant invoice and PDAPlaza can arrange for repair services. Post fault investigation and within the specified warranty period, PDAPlaza repair service will be actioned at our discretion (please see Exclusions below) within 30 working days, at no cost to the customer. If PDAPlaza cannot repair the item within this period we will supply the customer with a suitable B-Stock item. If we do not have suitable B-Stock to replace we will source an equal alternative upon agreement with the customer or offer credit for the next purchase. For repair services covered by the warranty, the cost of shipping the goods back to the customer will be borne by PDAPlaza. Please contact our Customer Service to request an RMA and follow the instructions to authorise the return of goods. Please refer to the Returns section below for details.

If the goods are found to be faulty after 1 month of purchase, the customer can send the faulty goods to our office, PDAPlaza will arrange for repair services. Customer has to bear the repair costs. PDAPlaza will test the faulty unit and will provide a quote to the customer and if the customer agrees, we will proceed to repair the faulty unit as we see fit. If not, this will be communicated and the device will be returned to the customer, unrepaired. There will be a nominal shipping and handling charge on top of the repair charges. Shipping charges for returning the items shall be borne by the customers if they decide against repair.

Standard Warranty Coverage

Warranty covers the following:

A. Manufacturing software malfunction

B. Manufacturer or hardware defects

C. More than three dead pixels

Standard Warranty Exclusions:

Warranty does not cover the following:

A. Any damages unrelated to manufacturing defects.

B. Product malfunction or damage resulting from liquids or moisture.

C. CID (Customer Induced Damage) and NDF (No Defect Found). CID and NDF status will be notified to the customer when RMA inspection process is completed.

D. Software defects. Damage caused by applications or firm wares which are not compatible with the device.

E. Product has been tampered, repaired and/or modified without official permission. Tampering, rooting, modification or removal of the serial number label shall immediately void the applicable warranty.

Inspection and return shipping fee will be charged at the customer expense when the above causes of RMA return damages are present.

* Please note that for returns of water-resistant device, we cannot guarantee continued water-resistance after opening up the device.

Extended Service Plans

1 Year Extended Warranty
After many customer requests for PDAPlaza Canada to offer extended warranty services on all our products, we have answered the call.

You love your new phone so why not you protect it too.

Because life is unpredictable, extend your device protection from 2 months to 12 months and protect your device from mechanical and electrical failures that just sometimes happen.

Now, for only $165.00CDN you can extend the warranty of your device by one year, from the date of purchase. This extended warranty must be purchased at the time of the initial order of your device, and must be in place, before your device ships to you. The extended warranty is added to the warranty already in place on your device, at the time of purchase.

Why You’ll Love Our Extended Service Plans:
     - Protects Your Device From Mechanical and Electrical Failure, Including Touchscreen Failure, Power-On Issues, Antenna / Wi-Fi Failure, & much more
     - Free Shipping On Returns
     - If we can’t fix your device, we’ll get you a replacement at no extra charge!

Notes:
    - Extended Service Plans do not cover accidental damage including damaged caused by drops, water, bending, or damage caused by installed applications or rooting
    - Extended Service Plans must be purchased with device, and cannot be added once item has shipped
    - Extended Service Plans cannot be refunded once item has shipped
    - Extended Service Plans cannot be applied to b-stock, refurbished, or open-box items
    - Extended Service Plans will not cover return shipping outside of the original delivery country

Returns and Repairs:

Please contact our Customer Service to request an RMA.

Products should be returned in their original packaging with all documentation, accessories, battery, stylus, cable, headset etc. enclosed in the initial shipment.

When you return your device, you will need to make sure that it is unlocked and free of security software that might prevent us from being able to access it. If the device is locked or disabled when you return it, we may have to charge you the full cost of the device and/or not process a repair/refund (if applicable).
Note: If you are not able to unlock or deactivate your device, please let us know before returning.

Please be sure that your device is restored to its factory settings without any personal data remaining prior to return. We will not be responsible for any use or disclosure of any data that is on the returned device during the assessment and repair process.