Apple AirPods Pro (New)

Apple

Ships within 15-25 business days after receiving payment



Buy Apple AirPods Pro (New)

Overview

Magic like you’ve never heard

AirPods Pro have been designed to deliver Active Noise Cancellation for immersive sound, Transparency mode so you can hear your surroundings and a customisable fit for all-day comfort. Just like AirPods, AirPods Pro connect like magic to your iPhone or Apple Watch. And they’re ready to use straight out of the case.

Active Noise Cancellation

Incredibly light, noise-cancelling headphones, AirPods Pro block out your environment so you can focus on what you՚re listening to. AirPods Pro use two microphones, an outward-facing microphone and an inward-facing microphone, to create superior noise cancellation. By continuously adapting to the geometry of your ear and the fit of the ear tips, Active Noise Cancellation silences the world to keep you fully tuned in to your music, podcasts and calls.

Transparency mode

Switch to Transparency mode and AirPods Pro let the outside sound in, allowing you to hear and connect to your surroundings. Outward- and inward-facing microphones enable AirPods Pro to undo the sound-isolating effect of the silicone tips so things sound and feel natural, like when you’re talking to people around you.

All-new design

AirPods Pro offer a more customisable fit with three sizes of flexible silicone tips to choose from. With an internal taper, they conform to the shape of your ear, securing your AirPods Pro in place and creating an exceptional seal for superior noise cancellation

Amazing audio quality

A custom-built high-excursion, low-distortion driver delivers powerful bass. A super-efficient high dynamic range amplifier produces pure, incredibly clear sound while also extending battery life. And Adaptive EQ automatically tunes music to suit the shape of your ear for a rich, consistent listening experience.

Even more magical

The Apple-designed H1 chip delivers incredibly low audio latency. A force sensor on the stem makes it easy to control music and calls, and switch between Active Noise Cancellation and Transparency mode. Announce Messages with Siri gives you the option to have Siri read your messages through your AirPods. And with Audio Sharing, you and a friend can share the same audio stream on two sets of AirPods — so you can play a game, watch a film or listen to a song together.

Highlights

Designed by Apple

Active Noise Cancellation

More customisable fit and seal

Transparency mode

Amazing sound quality with Adaptive EQ

Sweat and water-resistant (IPX4)

Automatically on, automatically connected

Easy setup for all your Apple devices

Quick charging in the case

Case can be charged either wirelessly using a Qi-certified charger or with the Lightning connector

What’s in the Box

AirPods Pro

Wireless Charging Case

Silicone ear tips (three sizes)

Lightning to USB-C Cable

Documentation

Tech Specs

Audio Technology

Active Noise Cancellation

Transparency mode

Adaptive EQ

Vent system for pressure equalisation

Custom high-excursion Apple driver

Custom high dynamic range amplifier

Sensors

Dual beamforming microphones

Inward-facing microphone

Dual optical sensors

Motion-detecting accelerometer

Speech-detecting accelerometer

Force sensor

Chip

H1-based System in Package

Controls

Press the force sensor once to play, pause or answer a phone call

Press twice to skip forwards

Press three times to skip backwards

Press and hold to switch between Active Noise Cancellation and Transparency mode

Say “Hey Siri” to do things like play a song, make a call or get directions

Size and Weight

AirPods Pro (each)

Height: 30.9 mm (1.22 inches)

Width: 21.8 mm (0.86 inches)

Depth: 24.0 mm (0.94 inches)

Weight: 5.4 grams (0.19 ounces)

Wireless Charging Case

Height: 45.2 mm (1.78 inches)

Width: 60.6 mm (2.39 inches)

Depth: 21.7 mm (0.85 inches)

Weight: 45.6 grams (1.61 ounces)

Charging Case

Works with Qi-certified chargers or the Lightning connector

Battery

AirPods Pro

Up to 4.5 hours of listening time with a single charge (up to 5 hours with Active Noise Cancellation and Transparency off)

Up to 3.5 hours of talk time with a single charge

AirPods Pro with Wireless Charging Case

More than 24 hours of listening time

More than 18 hours of talk time

5 minutes in the case provides around 1 hour of listening time or around 1 hour of talk time

Connectivity

Bluetooth 5.0

Accessibility

Accessibility features help people with disabilities get the most out of their new AirPods Pro. Features include:

Live Listen audio

System Requirements

iPhone and iPod touch models with the latest version of iOS

iPad models with the latest version of iPadOS

Apple Watch models with the latest version of watchOS

Mac models with the latest version of macOS

Apple TV models with the latest version of tvOS

Warranty

Standard Warranty Period:


30 Days for devices including Smartphones and Tablets.
90 Days for audio/video products including speakers, headphones, headsets, cameras.
60 Days for wearables and smart gadgets including smart watches, fitness trackers and gadgets.

Warranty period take effects from the date when the shipping invoice is issued.

Standard Warranty:
PDAPlaza provides a 30 Days repair warranty for devices (accessories including batteries do not carry any warranty). The terms and conditions for a standard 30 Days warranty are as follows:

If the goods are found to be faulty within 7 days, customers are entitled for either a full refund or replacement. Any item may be returned for any reason within 7 days from the date of dispatch. If you want to return the goods which are NON-DEFECTIVE within the 7 days period, please note that the returns should be in AS NEW CONDITION with FULL PACKING and DOCUMENTATION. If the goods are not in AS NEW condition or missing any packaging or damaged packaging, we reserve the right to refuse refund or a restocking fee of up to 25% will be charged depending on the condition of the returned goods. Delivery costs will not be refunded. To return the goods, please contact our Customer Service to request an RMA and follow the instructions to authorise the return of goods. Please refer to the Returns section below for details.

If the goods are found to be faulty after 7 days and within 1 month of purchase, the customer can send the faulty goods to our office, together with relevant invoice and PDAPlaza can arrange for repair services. Post fault investigation and within the specified warranty period, PDAPlaza repair service will be actioned at our discretion (please see Exclusions below) within 30 working days, at no cost to the customer. If PDAPlaza cannot repair the item within this period we will supply the customer with a suitable B-Stock item. If we do not have suitable B-Stock to replace we will source an equal alternative upon agreement with the customer or offer credit for the next purchase. For repair services covered by the warranty, the cost of shipping the goods back to the customer will be borne by PDAPlaza. Please contact our Customer Service to request an RMA and follow the instructions to authorise the return of goods. Please refer to the Returns section below for details.

If the goods are found to be faulty after 1 month of purchase, the customer can send the faulty goods to our office, PDAPlaza will arrange for repair services. Customer has to bear the repair costs. PDAPlaza will test the faulty unit and will provide a quote to the customer and if the customer agrees, we will proceed to repair the faulty unit as we see fit. If not, this will be communicated and the device will be returned to the customer, unrepaired. There will be a nominal shipping and handling charge on top of the repair charges. Shipping charges for returning the items shall be borne by the customers if they decide against repair.

Standard Warranty Coverage

Warranty covers the following:

A. Manufacturing software malfunction

B. Manufacturer or hardware defects

C. More than three dead pixels

Standard Warranty Exclusions:

Warranty does not cover the following:

A. Any damages unrelated to manufacturing defects.

B. Product malfunction or damage resulting from liquids or moisture.

C. CID (Customer Induced Damage) and NDF (No Defect Found). CID and NDF status will be notified to the customer when RMA inspection process is completed.

D. Software defects. Damage caused by applications or firm wares which are not compatible with the device.

E. Product has been tampered, repaired and/or modified without official permission. Tampering, rooting, modification or removal of the serial number label shall immediately void the applicable warranty.

Inspection and return shipping fee will be charged at the customer expense when the above causes of RMA return damages are present.

* Please note that for returns of water-resistant device, we cannot guarantee continued water-resistance after opening up the device.

Extended Service Plans

1 Year Extended Warranty
After many customer requests for PDAPlaza Canada to offer extended warranty services on all our products, we have answered the call.

You love your new phone so why not you protect it too.

Because life is unpredictable, extend your device protection from 2 months to 12 months and protect your device from mechanical and electrical failures that just sometimes happen.

Now, for only $165.00CDN you can extend the warranty of your device by one year, from the date of purchase. This extended warranty must be purchased at the time of the initial order of your device, and must be in place, before your device ships to you. The extended warranty is added to the warranty already in place on your device, at the time of purchase.

Why You’ll Love Our Extended Service Plans:
     - Protects Your Device From Mechanical and Electrical Failure, Including Touchscreen Failure, Power-On Issues, Antenna / Wi-Fi Failure, & much more
     - Free Shipping On Returns
     - If we can’t fix your device, we’ll get you a replacement at no extra charge!

Notes:
    - Extended Service Plans do not cover accidental damage including damaged caused by drops, water, bending, or damage caused by installed applications or rooting
    - Extended Service Plans must be purchased with device, and cannot be added once item has shipped
    - Extended Service Plans cannot be refunded once item has shipped
    - Extended Service Plans cannot be applied to b-stock, refurbished, or open-box items
    - Extended Service Plans will not cover return shipping outside of the original delivery country

Returns and Repairs:

Please contact our Customer Service to request an RMA.

Products should be returned in their original packaging with all documentation, accessories, battery, stylus, cable, headset etc. enclosed in the initial shipment.

When you return your device, you will need to make sure that it is unlocked and free of security software that might prevent us from being able to access it. If the device is locked or disabled when you return it, we may have to charge you the full cost of the device and/or not process a repair/refund (if applicable).
Note: If you are not able to unlock or deactivate your device, please let us know before returning.

Please be sure that your device is restored to its factory settings without any personal data remaining prior to return. We will not be responsible for any use or disclosure of any data that is on the returned device during the assessment and repair process.


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